Nursing Home Complaints

Nursing homes are expected to provide safe, respectful, and high-quality care. When they fall short, residents can suffer serious harm. Filing a nursing home complaint is one way families can protect their loved ones, improve the quality of care, and hold negligent facilities accountable.

At Sokolove Law, we’ve secured over $318 Million total for those harmed in long-term care facilities. Call (800) 995-1212 now to see if we can help you seek justice and compensation.

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What Is the Biggest Complaint in Nursing Homes in 2025?

Nursing home residents often encounter inadequate care and unsafe living environments, which may be signs of nursing home abuse or neglect. Affected residents or their families can file nursing home complaints against the facility to address these issues.

In 2025, the biggest complaints in nursing homes often involve mistreatment, insufficient staffing, and poor care and living conditions.

Nursing home complaints often involve:

  • Abuse: Physical, emotional, or sexual mistreatment by staff or other residents
  • Neglect: Residents left without proper food, water, hygiene, or medical care
  • Understaffing: Too few staff members to meet residents’ basic needs, leading to falls, infections, or bedsores
  • Unsafe or unsanitary conditions: Dirty rooms, soiled bedding, or poor infection control

As of July 2025, more than 282,000 nursing home complaints have been recorded, including thousands of complaints about infections and other serious safety risks, according to ProPublica.

Families have options when concerns arise. Regulatory complaints filed with state or federal agencies may trigger investigations and penalties, while a lawsuit can provide settlements for the harm caused.

At Sokolove Law, our nursing home abuse lawyers have over 45 years of experience helping families through both processes and securing the justice they deserve. Contact our team now.

Abuse and Neglect

Nursing home abuse and neglect are among the most alarming complaints. They often stem from understaffing, poor training, or misconduct by caregivers.

Nearly half of nursing home residents said they had been abused, and 95% said they had been neglected or witnessed another resident being neglected, according to the National Library of Medicine.

Types of nursing home abuse include:

  • Physical abuse: This involves intentional harm, such as hitting, slapping, pushing, or using unnecessary physical restraints. Because many residents have mobility or cognitive impairments, they are especially vulnerable and often unable to defend themselves.
  • Neglect: Failing to provide proper care, like assistance with eating, bathing, or medical needs, can lead to malnutrition, dehydration, untreated infections, or painful bedsores. Neglect is one of the most widespread forms of harm in nursing homes, often tied to chronic understaffing.
  • Sexual assault: Any unwanted or forced sexual activity, whether by staff members or other residents, is considered sexual abuse. This includes inappropriate touching, coercion, or assault, and it can cause long-lasting trauma for victims.

Each of these forms of abuse can have devastating consequences for residents and families. Sadly, many incidents go unreported, meaning the true scope of the problem is even larger than official statistics suggest.

By reporting abuse and working with an experienced nursing home abuse lawyer, families can hold negligent facilities accountable, seek justice for their loved one, and pursue financial compensation to help cover medical costs, pain and suffering, or wrongful death.

Not Enough Staff

When nursing homes are understaffed, residents may experience serious lapses in care. This can mean missed medications, untreated medical conditions, and inadequate assistance with daily tasks like eating, bathing, or getting dressed.

Understaffed facilities may struggle to:

  • Maintain proper hygiene for residents: Limited staff often leads to infrequent bathing, soiled clothing or bedding, and unsanitary conditions that increase the risk of infection.
  • Move immobile or bedbound patients: Residents who aren’t repositioned regularly may develop painful pressure wounds that can progress to stage 4 bedsores, which are extremely difficult to treat and often life-threatening.
  • Offer meaningful social or intellectual engagement: Staff stretched too thin may not have time to provide companionship or stimulation, leaving residents isolated, depressed, or cognitively declining.
  • Provide timely medical care and monitoring: Important signs of illness or injury can be missed when staff are overworked, delaying treatment and leading to health complications or hospitalizations.
  • Supervise residents: Without enough qualified staff, residents may be left alone for long periods, putting their safety at risk. Risks include preventable falls, wandering, or even sexual abuse in certain cases.

Up to 94% of nursing homes and 81% of assisted living communities have reported staff shortages in recent years, according to the American Health Care Association.

Staff shortages are one of the biggest causes of nursing home complaints. They don’t just lower the quality of life — they put residents in danger and may serve as evidence of systemic neglect.

Unhealthy and Unsafe Living Conditions

Nursing homes are supposed to provide a clean, safe environment for residents. When they fall short, vulnerable residents may be put at risk of serious injuries and illnesses.

Complaints against nursing homes related to care and housing include:

  • Inadequate safety measures: Poorly maintained equipment or unsafe walking areas increase the risk of dangerous falls and fractures.
  • Malnutrition or dehydration: Residents may not get enough food or water, especially if staff are too busy to assist with meals. This can lead to weakness, confusion, hospitalizations, and even wrongful death.
  • Poor hygiene: Dirty bedding, clothing, and bathrooms create a breeding ground for germs, spreading illness while also causing shame and emotional distress.
  • Unclean facilities: Unsanitary dining areas, common spaces, and medical equipment can harbor dangerous bacteria like MRSA and compromise resident safety.

Unsafe conditions not only endanger residents’ health but also violate state and federal care standards. Facilities that fail to provide a clean and safe environment can face fines, loss of certification, and legal action.

Call (800) 995-1212 now to see if you may be able to seek compensation from a nursing home abuse lawsuit. It costs nothing to speak with us.

How to File a Complaint Against a Nursing Home

Filing a nursing home complaint is one way to protect residents, hold facilities accountable, and potentially prevent further harm. Taking action also gives families and residents a voice.

If you’ve noticed signs of neglect, unsafe conditions, or outright abuse, you have the right to speak up — and the law protects residents from retaliation for doing so.

Nursing home complaints can lead to investigations, fines, corrective action, and more. Here’s a step-by-step guide to filing complaints against nursing homes.

1. Find the Right Oversight Agency

There are government offices and programs that monitor nursing homes and make sure they follow safety and care standards. These are called oversight agencies, and they are the ones who can investigate your complaint.

The agency you contact will depend on the state you live in and the type of care involved. Different agencies have authority over nursing homes, assisted living facilities, and other elder care providers. Knowing where to send your complaint can ensure it gets to the right place.

Most nursing home complaints are submitted to: 

  • Adult Protective Services (APS): This agency handles reports of elder abuse, neglect, or exploitation. If your complaint involves mistreatment in a nursing home, APS can investigate or direct you to the proper authority.
  • Centers for Medicare & Medicaid Services (CMS): If the nursing home accepts Medicare or Medicaid, CMS can intervene when facilities fail to meet federal standards of care.
  • Law Enforcement: If a resident is in immediate danger or a crime is suspected, families should call 911 or local police right away.
  • Long-Term Care Ombudsman Program: Each state has a federally mandated ombudsman program that advocates for residents, helps families file complaints, and works with facilities to resolve problems.
  • State Health Department or Department of Health and Human Services (HHS): These agencies are typically responsible for investigating complaints and enforcing nursing home regulations.
  • State Licensing Boards: Some licensing boards oversee health care providers, hospice programs, or other care facilities connected to nursing homes.

Most states list contact information for these agencies on their websites, making it easier to find the right place to submit your complaint. If you’re not sure where to begin, you can reach out to a local ombudsman or advocacy group for guidance.

In situations where serious harm has occurred, a nursing home abuse attorney may be able to explain your legal options in addition to the reporting process.

2. Document Everything

When preparing your nursing home complaint, it’s important to be as specific and organized as possible. Clear details make it easier for investigators to understand what happened and take appropriate action.

When making a complaint about a nursing home, be sure to include:

  • The resident's full name and contact information
  • Dates, times, and locations of the incident(s)
  • Description of the problem and how it affected the resident’s safety, health, or quality of life
  • Information about eyewitnesses who saw what happened
  • Name and address of the nursing home, assisted living facility, or health care facility
  • Names and titles of any staff members involved
  • Supporting evidence like medical records, photos, or written notes

The more thorough your complaint, the stronger the case for a full investigation. Even small details, like shift times or repeated patterns, can make a big difference. This same documentation may also become evidence in a lawsuit if you take legal action.

Don’t worry if you don’t have all the details. Even without eyewitnesses or complete records, an experienced attorney can help investigate your case, gather evidence, and determine if you qualify to file a complaint or pursue legal action.

3. File Your Nursing Home Neglect Complaint

After you’ve identified the correct oversight agency and gathered the necessary details, the next step is to officially submit your complaint. This creates a formal record of your concerns and prompts the agency to review your case.

Agencies often make filing straightforward and give you several ways to do it. You may even choose to submit your nursing home complaint in more than one format to ensure it’s received and logged.

Most agencies accept nursing home complaints by:

  • Email or fax submission
  • In-person filing at a local health agency office
  • Mail to the agency’s address or P.O. Box (include your return address if you want updates)
  • Nursing home complaint hotlines or a telephone number listed on the agency’s website
  • Online nursing home complaint forms on the agency’s website

Because procedures vary by state, always check the agency’s official website for the most accurate and up-to-date instructions before filing your nursing home complaint. If nothing happens within a few weeks, don't hesitate to reach out again. Regular follow-up helps ensure your complaint isn't overlooked.

4. Keep Track of the Complaint

Once your complaint is submitted, the follow-up is just as important as the filing itself. Always ask for a confirmation receipt or reference number, so you can track your case.

Some agencies even provide online portals where you can check the status of your complaint in real time.

If an online system isn’t available, you can follow up directly using the agency’s phone number, email, or mailing address. Keep a log of your communications, including dates, names of staff members you spoke with, and any updates provided.

Most agencies will give an estimated timeframe for their investigation. Regular follow-up helps ensure your complaint isn't overlooked and shows you're committed to your loved one’s well-being.

5. Legal Options After a Nursing Home Complaint

Filing a nursing home complaint is an important first step, but it may not always result in justice or compensation. If your loved one has been harmed, you may still have legal options.

The average settlement for nursing home abuse or neglect is over $400,000 — though we’ve secured far more for many clients.

Taking legal action for nursing home abuse may involve

  • Speaking with a nursing home abuse attorney to review your eligibility
  • Filing a nursing home lawsuit against the facility or responsible staff
  • Seeking compensation to help cover medical bills, relocation costs, pain and suffering, and more

“I contacted Sokolove Law to get advice on my aunt, who is being neglected in a nursing home. They called me back right away, and the person I spoke to was professional, compassionate, and able to relate to my situation. I am very grateful for them.”
– Nicohl A., Sokolove Law Client

Our nursing home abuse law firm can review your complaint records and determine if you have grounds for a lawsuit. Combining a regulatory complaint with legal action can be one of the most effective ways to stop harm and seek the compensation your family deserves.

State Complaints for Nursing Homes

Facilities in every state have failed to meet the needs of residents, prompting thousands of nursing home complaints. Families across the country regularly report concerns about neglect, abuse, unsafe living conditions, and chronic understaffing.

Many nursing home complaints involve serious deficiencies, which are lapses that put residents in immediate jeopardy. These often include infection-related deficiencies, like a facility's failure to establish and follow an effective infection control program.

Across the country, most nursing home complaints involve:

  • Abuse or mistreatment of a resident
  • Neglect or causing harm through failing to ensure proper care of a resident
  • Substandard care and living conditions
  • Understaffing

These complaints show how nursing home residents may be at risk regardless of where they live. Reviewing state complaints for nursing homes can help families better understand how common these problems are and take steps to protect their loved ones.

Alabama Nursing Home Complaints

Alabama has 224 nursing homes, and widespread problems have been reported at facilities across the state. At least 44 facilities have been cited for serious deficiencies, while 179 homes were cited for infection-related deficiencies.

Find out more about Alabama nursing home complaints:

  • Arabella Health and Wellness of Grand Bay is accused of covering up the repeated sexual abuse of a nonverbal woman with disabilities. A lawsuit alleges staff knew another resident was sexually assaulting her but failed to protect her or notify law enforcement.
  • Inspectors cited Knollwood Healthcare for multiple deficiencies, including failures to protect residents from abuse and neglect, notify families of health changes, and prevent medication errors. The violations put residents in “immediate jeopardy,” according to the report.

An Alabama nursing home resident suffered a shoulder injury due to negligent care, and we were able to secure $1.35 Million on their behalf.

About 75% of Alabama nursing homes are behind schedule on inspections, meaning the facilities haven’t had a standard inspection in 2 years or longer.

Complaints for Nursing Homes in Alaska

Alaska has just 20 nursing homes, yet inspection data reveals troubling concerns. At least 4 facilities have been cited for serious deficiencies, and 17 homes were cited for infection-related problems.

Alaska nursing home complaints include:

  • At Polaris Transitional Care in Anchorage, investigators found failures to keep residents free from medication errors and provide proper pharmaceutical services.
  • Inspectors cited Maple Springs of Palmer for failing to ensure the living environment was free from accident hazards and for not providing adequate supervision to protect residents from harm.

Although Alaska has fewer nursing homes than most states, the proportion of facilities with deficiencies shows that problems are widespread even in its smaller long-term care system.

Arizona Nursing Home Complaints

Arizona has 141 nursing homes, and oversight data has revealed significant problems across the state. At least 9 facilities have been cited for serious deficiencies, while 106 homes or 75% were cited for infection-related issues.

Learn more about Arizona nursing home complaints:

  • An Arizona jury awarded $19.2 Million to the family of an 86-year-old patient at The Forum at Desert Harbor who developed an infected bedsore and later died, with evidence showing staff falsified records and ignored procedures meant to prevent abuse and neglect.
  • Caring Hand Assisted Living in Phoenix shut down after investigations by Adult Protective Services and police uncovered reports of neglect. Witnesses observed unsafe conditions, including residents wandering off, unpaid staff, and claims of little food in the home.
  • Brookhaven Assisted Living in Scottsdale was fined $500 after an 85-year-old man with Alzheimer’s left the facility unsupervised and was later found dead. Inspectors discovered the front door alarm was not working. The minimal fine reflected the state’s penalty cap in effect at the time.

In one case, we secured $850,000 for a woman in Phoenix after her father developed bedsores at a long-term care facility.

When facilities cause harm, families in Arizona can demand answers and pursue justice. By filing a formal complaint or taking legal action, you may be able to hold negligent facilities accountable and prevent future tragedies.

Arkansas Nursing Home Complaints

Arkansas has 220 nursing homes, and inspection records reveal widespread issues with care. At least 57 facilities have been cited for serious deficiencies, while 188 homes were cited for infection-related problems.

Arkansas nursing home complaints include:

  • A caregiver was convicted of elder abuse after striking an 82-year-old woman with dementia and Alzheimer’s at Woodland Heights Senior Living. Witnesses reported bruises on the resident’s face and forearm.
  • Alcoa Pines Health and Rehabilitation in Benton was cited for 25 deficiencies and fined more than $10,000. The facility reported a 72% nurse turnover rate, raising concerns about staff stability and continuity of care.

These findings paint a troubling picture of long-term care in Arkansas, where many homes continue to fall short of basic safety and health standards. When facilities put residents at risk, families can push back by demanding accountability through nursing home complaints and legal action.

California Nursing Home Complaints

California has 1,162 nursing homes, the most of any state. However, 262 facilities have been cited for major deficiencies, and 1,121 homes for infection-related issues. Federal regulators have issued more than $34.4 Million in penalties.

Find out more about nursing home complaints in California​:

  • A Sacramento jury awarded more than $30 Million to a family after an 86-year-old retired professor and civil rights activist died from pressure ulcers developed during a 2-week stay at Pine Creek Care Center.
  • Attorney General Rob Bonta sued Sweetwater Care, which operates 19 nursing homes, for systemic understaffing. Investigators documented more than 14,000 violations of staffing laws, leading to severe neglect and patient harm. At the same time, the company diverted over $31 Million into profits instead of care.
  • In 2025, the state moved to suspend the licenses of 7 nursing homes in Los Angeles County, including Ararat Nursing Facility in Mission Hills and others in Lancaster, Hollywood, Glendale, Lincoln Park, Temple City, and San Pedro, after repeated violations tied to residents’ deaths.

Our California nursing home lawyers secured $2 Million for a Castro Valley man after his wife passed away within 2 days of moving to a long-term care facility.

With over a thousand facilities and hundreds cited for serious violations, California nursing home complaints show the systemic problems they face. From understaffing lawsuits to license suspensions, these cases show how vulnerable patients are when regulatory requirements are ignored.

Nursing Home Complaints in Colorado

Colorado has 211 nursing homes, and inspection data points to widespread issues. At least 56 facilities have been cited for serious deficiencies, while 189 homes were cited for infection-related problems.

Colorado nursing home complaints include:

  • Accel at Longmont Health and Rehab was cited for 37 deficiencies, including one serious violation, and fined nearly $100,000. The facility reported an 82% nurse turnover rate, raising risks of poor resident care.
  • Juniper Village - The Spearly Center in Denver was cited for failing to keep their facility free from accident hazards and not providing adequate supervision.

High turnover rates and safety lapses, like those seen in Longmont and Denver, put residents at risk of preventable harm and underscore ongoing problems in nursing home management.

State of Connecticut Nursing Home Complaints

Connecticut has 194 nursing homes. At least 46 facilities have been cited for serious deficiencies, and 167 homes cited for infection-related problems. Federal regulators have imposed over $5.2 Million in penalties against facilities in CT.

Learn more about Connecticut nursing home complaints:

  • Athena Health Care Systems, which runs 21 facilities in Connecticut, has faced lawsuits and regulatory scrutiny over unsafe conditions and staffing. The company paid a $1.75 Million fine after multiple overdoses in its certain facilities.
  • A former nursing home aide was caught on video striking an 87-year-old dementia patient at Crescent Point in Niantic in 2023.

When nursing homes fail to provide proper care or make poor hiring decisions, vulnerable residents are the ones who pay the price. Families can take action to hold negligent facilities accountable and see the justice their loved one deserves.

“What I saw on that video footage will stay with me forever. My grandmother, tiny, confused, and in pain from a concussion sustained just hours before, was dragged, shoved, slapped, and stripped of her dignity by someone supposed to care for her.”
– Granddaughter of a Nursing Home Abuse Victim

Delaware Nursing Home Complaints

Delaware has 44 nursing homes, and inspection data shows persistent problems in these facilities despite the state’s smaller size. At least 19 facilities have been cited for serious deficiencies, while 35 homes were cited for infection-related issues.

Delaware nursing home complaints include:

  • The Brinton Manor Nursing and Rehabilitation Center was ordered to pay $19 Million to the estate of a 70-year-old woman who died after receiving improper care.
  • Cadia Rehabilitation Silverside in Wilmington was cited for failing to promptly report suspected abuse, neglect, or theft, and for not sharing investigation results with the proper authorities.

With nearly half of the state’s nursing homes cited for serious deficiencies and most facing infection-control problems, Delaware’s long-term care system shows deep vulnerabilities.

Nursing Home Complaints in Florida

Florida has 695 nursing homes, making it home to one of the largest long-term care systems in the country. However, at least 195 facilities have been cited for serious deficiencies, and 442 homes were cited for infection-related issues.

State of Florida nursing home complaints include:

  • Coral Reef Operating LLC was ordered to pay over $11 Million after a Miami-Dade nursing home failed to recognize and treat an infection, which led to septic shock and permanent brain damage.
  • Inspectors cited Indian Beach Nursing and Rehab Center for failing to honor residents’ rights to a safe, clean, and comfortable environment.

Our Florida nursing home attorneys secured $1.11 Million for a resident who was hospitalized for low blood sugar and suffered a heart attack.

Florida nursing home complaints show how quickly a large population of vulnerable residents can be put at risk when oversight breaks down.

Georgia Nursing Home Complaints

Georgia has 356 nursing homes, and inspection data reveals widespread problems. At least 62 facilities have been cited for serious deficiencies, while 271 homes were cited for infection-related issues.

Find out about nursing home complaints in Georgia:

  • Riverview Health and Rehabilitation Center in Savannah was cited 9 times in February 2024, including for an incident where a nurse threw equipment at a resident. Inspectors also found the facility failed to protect cognitively impaired residents from sexual and verbal abuse.
  • Magnolia Manor of Columbus Nursing Center-West received a red warning symbol on Medicare’s website after being cited for mishandling abuse allegations. The facility holds a one-star health inspection rating and faces allegations of sexual abuse and unreported medical incidents.

In one case, our nursing home wrongful death lawyers secured $500,000 for a Columbus man whose mother died after going into cardiac arrest. The nursing home falsely claimed she was a Do Not Resuscitate patient and failed to provide her with care.

State of Georgia nursing home complaints in Savannah and Columbus show how neglect, abuse, and mishandled investigations can leave residents in dangerous situations.

Hawaii Nursing Home Complaints

Hawaii has 42 nursing homes. At least 6 facilities have been cited for serious deficiencies, while 39 homes were cited for infection-related problems.

Nursing home complaints in Hawaii include:

  • Kuakini Geriatric Care in Honolulu was cited for failing to properly source, store, and prepare food according to professional standards, which can expose residents to foodborne illnesses.
  • Liliha Healthcare Center in Honolulu was cited for failing to appoint a qualified infection preventionist to oversee their infection-control program, increasing the risk of outbreaks and preventable illness among residents.

Even with a smaller number of facilities compared to other states, Hawaii’s nursing homes face many of the same systemic issues seen nationwide, from infection-control breakdowns to repeated citations for unsafe care.

At Sokolove Law, we can help families in all 50 states file nursing home lawsuits. Contact us now to see if we may be able to fight for justice on your behalf.

Learn More About Your Options

Our experienced nursing home lawyers can help you understand your legal options during a free case review. Let us try to find out what happened — and work to get you answers.

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Idaho Nursing Home Complaints

In Idaho's 80 nursing homes, inspection records show that at least 14 facilities have been cited for serious violations, while 77 homes were cited for infection-control problems — nearly every facility in the state.

Learn more about Idaho nursing home complaints:

  • Oak Creek Rehabilitation Center in Kimberly was cited for failing to protect residents from abuse, neglect, and mistreatment.
  • Sunterra Springs Riverview in Boise was cited for failing to ensure residents were free from significant medication errors, which can cause serious health complications or even life-threatening emergencies.

These findings show how vulnerable residents remain across Idaho, where systemic failures and poor care standards continue to put patient health and safety at risk.

Illinois Nursing Home Complaints

Illinois has 674 nursing homes, and inspection records reveal extensive problems throughout the state. At least 260 facilities have been cited for serious deficiencies, while 624 homes were cited for infection-related violations.

State of Illinois nursing home complaints include: 

  • Landmark of Richton Park was ordered to pay $5.5 Million to the family of Sandy Brooks, who died after missing 13 days of dialysis. The neglect led to his death from toxic waste buildup, tying the largest nursing home neglect verdict in Cook County history.
  • Well Care Home of Maryville, previously known as Elmwood Nursing and Rehabilitation Center, has closed after complaints of a preventable resident death, sewage backup, and rodent infestation.

In one case, we secured $1.2 Million for a Chicago nursing home resident who suffered severe bedsores and a kidney infection due to neglect.

Federal regulators have imposed more than $78.6 Million in penalties against Illinois facilities — one of the highest totals in the country.

Indiana Nursing Home Complaints

Indiana has 509 nursing homes, and inspection records point to ongoing problems in the state’s long-term care system. At least 78 facilities have been cited for serious deficiencies, while 371 homes were cited for infection-related issues.

Find out about Indiana nursing home complaints:

  • An Indianapolis nurse surrendered her license and pleaded guilty to obtaining controlled substances by fraud after diverting medications meant for patients.
  • Beech Grove Meadows was cited for failing to keep their facility free from accident hazards and not providing adequate supervision to prevent accidents, increasing the risk of resident falls and serious injuries.

Our Indiana nursing home lawyers recovered $1.18 Million for the family of an Indianapolis nursing home resident who suffered abuse.

Complaints on nursing homes in Indiana, ranging from staff misconduct to safety lapses, underscore how quickly residents can be placed at risk when standards aren’t enforced.

Iowa Nursing Home Complaints

Iowa has 397 nursing homes. At least 141 facilities have been cited for serious deficiencies, while 288 were flagged for infection-related problems.

State of Iowa nursing home complaints include:

  • Grundy Care Center was cited after inspectors found a nurse aide engaged in sexual misconduct with a resident. She allegedly accepted money, sent nude photos, and pursued an inappropriate relationship until her resignation.
  • Staff at Tripoli Nursing & Rehab Center were verbally abusive and physically rough with residents, according to reports.

In the first half of 2025 alone, at least 33 Iowa nursing homes were cited for resident abuse and failing to properly screen staff with criminal or abuse histories.

Kansas Nursing Home Complaints

Kansas has 303 nursing homes, and inspection data reveals widespread issues. At least 136 facilities have been cited for serious deficiencies, while 269 homes were flagged for infection-related problems.

State of Kansas nursing home complaints include:

  • A 37-year-old Wichita man arrested for abusing a resident at a care facility faces a felony charge of mistreating a dependent adult, which carries a penalty of up to 41 years in prison.
  • Medicalodges Arkansas City was cited for failing to promptly report suspected abuse, neglect, or theft and for not ensuring the results of their internal investigation were shared with the proper authorities.

With so many Kansas nursing home complaints in the state, the risks to nursing home residents can be significant. Cases of abuse, neglect, and failures to report show how easily vulnerable seniors can be harmed when oversight breaks down.

Kentucky Nursing Home Complaints

Kentucky has 268 nursing homes. At least 75 facilities have been cited for serious deficiencies, while 203 homes were flagged for infection-related problems — among the most dangerous risks for vulnerable residents.

Learn more about Kentucky nursing home complaints:

  • Madonna Manor in Villa Hills was cited for failing to promptly notify residents, doctors, and family members about health changes or incidents, a lapse that can delay critical care and leave families in the dark.
  • Investigators found that Signature Healthcare of East Louisville failed to create and implement full care plans tailored to residents’ needs, leaving patients without clear treatment goals or measurable steps for proper care.

In one case, our Kentucky nursing home attorneys secured $890,000 for a Louisville woman whose mother fell out of bed and fractured her hip.

These violations show how easily safety can be compromised. In some cases, legal action may be necessary to protect vulnerable residents from harm in Kentucky nursing homes.

Nursing Home Complaints in Louisiana

Louisiana has 266 nursing homes, and inspection data shows widespread problems across the state. At least 101 facilities have been cited for serious deficiencies, while 212 homes were flagged for infection-related issues.

Louisiana nursing home complaints include:

  • Wynhoven Community Care Center in Marrero was cited for failing to provide basic life support, including CPR, before emergency responders arrived — a violation that can mean the difference between life and death for residents.
  • An investigation found that Town & Country Health & Rehab in Minden failed to keep the facility free from accident hazards and didn't provide adequate supervision of residents.

Federal regulators have imposed more than $16.2 Million in penalties against Louisiana facilities for substandard care.

State of Maine Nursing Home Complaints

Maine’s 78 nursing homes continue to struggle with quality-of-care issues. Regulators have cited 12 facilities for serious deficiencies, and 63 homes for infection-control failures.

Find out more about Maine nursing home complaints:

  • High View Rehabilitation and Living Center in Madawaska was cited for failing to regularly inspect bed frames, mattresses, and rails for safety, a lapse that can lead to dangerous entrapment or fall hazards for residents.
  • Waterville Center for Health and Rehab was cited for improperly using physical restraints on residents, a violation of their rights and a practice that can cause both physical harm and emotional trauma.

When facilities cut corners to save money, vulnerable residents are the ones who pay the price. When nursing home complaints don't result in accountability, families may be able to seek justice through a lawsuit.

Maryland Nursing Home Complaints

Maryland has 220 nursing homes. Inspection records reveal that at least 65 facilities have been cited for serious deficiencies, while 190 homes were flagged for infection-related violations.

Nursing home complaints in Maryland include:

  • Clinton Healthcare Center was cited for failing to provide residents with a safe, clean, and homelike environment, a basic requirement that directly impacts dignity, comfort, and day-to-day safety.
  • A worker at Taylor Farms Assisted Living in Bushwood was arrested on charges of drug distribution, elder abuse, and financial exploitation after investigators alleged she stole prescription medications from patients under her care.

With dozens of facilities cited for state of Maryland nursing home complaints, families may be left questioning the safety of their loved ones.

At Sokolove Law, we have over 45 years of experience successfully fighting on behalf of families affected by nursing home abuse and neglect.

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Massachusetts Nursing Home Complaints

Massachusetts has 342 nursing homes. At least 38 facilities have been cited for serious deficiencies, while 309 homes were flagged for infection-related violations.

Learn more about nursing home complaints in Massachusetts:

  • A jury awarded $2 Million to an 87-year-old Kindred Healthcare resident who was found with genital injuries from a sexual assault.
  • Regalcare at Taunton was cited for failing to ensure nurses and aides had the necessary training and competencies to provide proper care, leaving residents at risk of harm from unqualified staff.
  • Inspectors found that Regalcare at Lowell failed to provide proper treatment and services for residents with mental health conditions or trauma, violations that can worsen psychiatric symptoms and compromise overall well-being.

Our Massachusetts nursing home lawyers recovered $2 Million for the family of a woman in Sandwich who died from an infection linked to an unchanged catheter.

Families deserve better. When facilities fall short, legal action may be the only way to secure accountability and protect vulnerable residents.

State of Michigan Nursing Home Complaints

Michigan has 425 nursing homes. At least 111 facilities have been cited for serious deficiencies, while 369 homes were flagged for infection-related issues. Regulators have imposed more than $21.5 Million in penalties against Michigan nursing homes.

Nursing home complaints in Michigan include:

  • Six Detroit-area facilities owned by Villa Financial Services and Villa Olympia Investment agreed to a $4.5 Million nursing home settlement after investigators found the facilities were providing grossly substandard care to residents.
  • Gogebic Medical Care Facility in Wakefield was cited for improper use and care of feeding tubes, including failing to ensure medical necessity and resident consent.

Michigan nursing home complaints​ show how residents can suffer serious harm when facilities put profits ahead of safety.

Minnesota Nursing Home Complaints

Minnesota has 340 nursing homes, and inspection data reveals challenges across the system. At least 135 facilities have been cited for serious deficiencies, while 313 homes were cited for infection-control problems.

Find out more about Minnesota nursing home complaints:

  • Rochester Rehabilitation and Living Center failed to provide treatment and care in line with doctors’ orders and residents’ goals, a lapse that can delay recovery and compromise quality of life.
  • Littlefork Care Center was cited for failing to maintain an infection prevention and control program, leaving residents vulnerable to sepsis and other serious health risks.

In one case, we were able to secure $1.5 Million for a St. Paul woman whose sister endured stage 4 bedsores in a nursing home.

From failing to provide proper medical treatment to neglecting infection control, these issues put residents at constant risk.

Mississippi Nursing Home Complaints

Regulators have cited 53 facilities in Mississippi for major deficiencies and flagged 149 homes for infection-related violations.

Mississippi nursing home complaints include:

  • Two Pittsboro nursing home workers were arrested after one allegedly assaulted an 89-year-old resident while the other recorded the abuse and shared it on social media, according to the Calhoun County Sheriff’s Office.
  • Woodlands Rehabilitation and Healthcare Center in Clinton was cited for failing to protect residents from abuse and neglect, including physical, mental, and sexual abuse.

Recent arrests and serious citations show how oversight gaps can lead to real harm, making it essential for families to demand stronger protections and pursue justice when standards of care are violated.

State of Missouri Nursing Home Complaints

Missouri has 487 nursing homes, and inspection records reveal widespread concerns about resident safety and care. At least 159 facilities have been cited for serious deficiencies, while 457 homes were flagged for infection-control violations.

Learn more about Missouri nursing home complaints:

  • Gregory Ridge Health Care Center in Kansas City failed to provide residents with necessary behavioral health care and services, potentially worsening mental health conditions and leaving residents without proper support.
  • Springfield Skilled Care Center was cited for failing to provide proper pressure ulcer care and for not preventing new ulcers, violations that can lead to painful, life-threatening stage 4 bedsores.

Our Missouri nursing home lawyers recovered $450,000 for a St. Louis man whose mother developed an infection and suffered kidney failure due to neglect.

Nursing home complaints in Missouri show how quickly neglect can escalate into life-threatening conditions, highlighting the urgent need for stronger oversight and legal accountability to protect vulnerable residents.

Nursing Home Complaints in Montana

Montana has 60 nursing homes. At least 14 homes have been cited for serious deficiencies, while 52 had infection-control violations.

Nursing home complaints in Montana include:

  • Whitefish Care and Rehabilitation was cited for failing to provide basic life support, including CPR, before emergency responders arrived, a critical lapse that can cost residents their lives.
  • Federal regulators reported Ivy at Deer Lodge for failing to provide proper pressure ulcer care and for not preventing new ulcers.

Lapses like failing to provide CPR or prevent pressure ulcers show how dangerous gaps in care can be, especially in rural communities where residents have fewer alternatives.

Nursing Home Complaints in Nebraska

Nebraska has 180 nursing homes, and inspection data shows persistent quality-of-care issues. At least 25 facilities have been cited for serious deficiencies, while 170 homes were flagged for infection-related problems.

Find out more about Nursing home complaints in Nebraska:

  • A janitor at Emerald Nursing Home in Lincoln was arrested after being caught sexually assaulting a 78-year-old dementia patient in her room. He faces charges of vulnerable-adult abuse and third-degree sexual assault.
  • Three assisted living facility employees, including a supervisor, were arrested on felony charges after the death of a resident with developmental disabilities.

Nebraska’s nursing homes face troubling patterns of neglect and abuse. With multiple criminal cases involving vulnerable residents, the risks extend from overarching lapses in oversight to outright misconduct.

Nursing Home Complaints in Nevada

Nevada has 67 nursing homes. At least 9 facilities have been cited for serious deficiencies, while 49 were flagged for infection-control failures.

Nursing home complaints in Nevada include:

  • Silver Ridge Healthcare Center in Las Vegas was cited for food safety violations, including failing to ensure meals were prepared and stored according to professional standards.
  • White Pine Care Center in Ely failed to provide treatment and care in line with medical orders, which can delay recovery and compromise quality of life.

In one case, we recovered $350,000 for a North Las Vegas woman with multiple sclerosis who suffered a stage 4 bedsore in a facility.

Nevada’s nursing homes continue to struggle with basic standards, from food safety violations to failures in following medical orders. Families shouldn't have to wonder whether their loved ones are safe in long-term care, yet inspection data show that risk is a reality.

New Hampshire Nursing Home Complaints

New Hampshire has 74 nursing homes, with at least 12 facilities cited for serious deficiencies and 63 homes for infection-related violations. Federal regulators have imposed over $1 Million in penalties against the state’s long-term care facilities.

Learn more about nursing home complaints in New Hampshire:

  • Hanover Terrace Health and Rehabilitation Center was cited for multiple failures to prevent, investigate, and address abuse, leaving residents in “immediate jeopardy.” Inspectors linked these lapses to the painful death of a resident, and the facility is now under state criminal investigation.
  • Investigators found that Mountain View Community in Ossipee failed to maintain an infection prevention and control program, exposing residents to preventable illnesses and outbreaks.

New Hampshire’s nursing homes face risks ranging from the most basic infection-control failures to devastating cases of abuse that end in tragedy.

New Jersey Nursing Home Complaints

New Jersey has 348 nursing homes, and inspection data has identified multiple problems across the state. At least 101 facilities have been cited for serious deficiencies, while 296 homes had infection-related issues.

State of New Jersey nursing home complaints​ include:

  • Fountainview Care Center in Lakewood was cited for failing to protect residents from abuse and neglect, one of the most serious violations in long-term care.
  • Investigators reported that Livia Health and Senior Living in East Hanover didn't keep the facility free from accident hazards or provide adequate supervision.

We were able to recover $1.11 Million for a woman whose mother suffered a heart attack after suffering neglect in a care facility with unsafe conditions.

New Jersey’s nursing homes face a troubling mix of problems, from chronic understaffing and financial penalties to abuse citations and unsafe conditions.

New Mexico Nursing Home Abuse Complaints

New Mexico has 68 nursing homes. Despite the state’s smaller size, at least 31 facilities have been cited for serious deficiencies and 63 homes have put residents at risk for infections.

Find out about New Mexico nursing home abuse complaints:

  • Inspectors cited Bloomfield Nursing and Rehabilitation Center after finding serious medication errors, raising concerns about residents receiving the wrong drugs or missing treatments that could jeopardize their health.
  • Las Palomas Center in Albuquerque was cited for failing to promptly notify residents, doctors, and families about health changes or incidents. These breakdowns in communication can delay treatment and worsen outcomes.

Our nursing home neglect attorneys secured $210,000 for a Las Cruces man whose mother developed a stage 4 bedsore and severe malnutrition while living in a nursing home and rehabilitation center.

Systemic problems like these put vulnerable residents at risk and show how important stronger oversight and accountability are for ensuring safe, dignified care.

New York State Nursing Home Complaints

New York has 601 nursing homes, one of the largest systems in the country. Inspection data shows persistent issues: 91 facilities have been cited for serious deficiencies, while 441 homes had infection-related issues.

New York nursing home complaints​ include:

  • Shaker Place Rehabilitation Center in Albany County was ordered to pay $2 Million to the family of a 73-year-old resident after a federal jury found the nursing home failed to provide adequate food, hygiene, and medical care.
  • Waterview Heights Rehabilitation and Nursing Center in Rochester was cited for failing to provide enough daily nursing staff and for not ensuring a licensed nurse was in charge on every shift.
  • At the same facility, a resident with dementia was hospitalized after being sexually assaulted by another resident. Family members say the facility failed to provide adequate supervision, leaving the victim vulnerable.

“My grandmother was left in her room and another resident wandered in there.”
– Granddaughter of Nursing Home Sexual Abuse Victim

In one case, we secured $890,000 for a New York woman whose brother was overmedicated and abused while in nursing home care.

North Carolina Nursing Home Complaints

North Carolina has 420 nursing homes throughout the state. At least 178 facilities have been cited for serious deficiencies, while 252 homes were flagged for infection problems.

Learn more about North Carolina nursing home complaints:

  • PruittHealth Raleigh was cited for failing to provide treatment and care consistent with medical orders and residents’ goals, lapses that can delay recovery and put patients at risk of preventable harm.
  • Somerset Court of Cherryville engaged in “serious neglect” after leaving residents without a working call bell system for a week and refusing to readmit a resident who had filed complaints, according to reports.

Our nursing home neglect attorneys recovered $400,000 for a Fayetteville man after his wife suffered severe neglect. In only a few weeks at a care facility, she developed sepsis from stage 4 bedsores so serious they required a colostomy.

North Dakota Nursing Home Complaints

Of the 73 nursing homes in North Dakota, 23 have been cited for serious deficiencies and 65 are facing infection-related violations. Federal regulators have issued $1.58 Million in penalties against facilities in the state.

North Dakota nursing home complaints include:

  • A former nursing assistant at Minot Health and Rehab Center is accused of sexually assaulting two residents with severe cognitive impairments, recording explicit videos inside a patient’s room, and sharing them with her husband.
  • Hill Top Home of Comfort in Killdeer was cited for failing to promptly report suspected abuse, neglect, or theft and to share the results with proper authorities.

If you believe your family member has been abused or neglected in a North Dakota nursing home, don’t wait. Taking action now can help stop further harm and may provide financial compensation.

Past case values have reached hundreds of thousands or millions of dollars in some situations.

Ohio Nursing Home Complaints

Ohio has 924 nursing homes, but troubling data shows that many fall short of protecting residents. Nearly 1 in 5 facilities, or 190 homes, were cited for serious deficiencies, while 770 homes failed to control infections.

State of Ohio nursing home complaints include:

  • Signature HealthCARE of Warre was ordered to pay $26 Million to the family of a 69-year-old man with disabilities who choked and died after being left unsupervised during meals due to understaffing.
  • Inspectors cited Highland Square Nursing and Rehabilitation in Akron for failing to provide basic life support, including CPR, before emergency medical personnel arrived.
  • A Bedford family is suing Diplomat Healthcare in North Royalton, alleging their mother, a bedridden Alzheimer’s patient, died from injuries caused by abuse.

We recovered $625,000 for a Celina family whose loved one passed away after choking on food at a nursing home.

Nursing home complaints in Ohio have led to more than $25.3 Million in federal penalties, underscoring just how widespread the problem is across the state.

Oklahoma Nursing Home Complaints

Oklahoma is home to 285 nursing facilities, but many have been cited for dangerous failures. Inspectors found serious deficiencies in 83 homes and infection-related violations in 225 homes, problems that put some of the state’s most vulnerable residents at risk.

Find out more about Nursing home complaints in Oklahoma​:

  • A federal appeals court upheld a $1.21 Million award for a Quail Creek Nursing and Rehabilitation Center resident after a hidden camera captured an aide slapping them with latex gloves and stuffing them into their mouth while another aide stood by and failed to intervene.
  • Wewoka Healthcare Center was cited for failing to protect residents from abuse and neglect, including physical, mental, and sexual abuse, as well as physical punishment.
  • Reports indicate that Windsor Hills Nursing Center in Oklahoma City failed to keep the facility free from accident hazards and provide adequate supervision to prevent resident injuries.

We secured $750,000 for an Oklahoma City man after his father tragically died from a fall in a care facility. Staff had unplugged the bed alarm, delaying the response after he hit his head, and his injuries proved fatal.

Oklahoma nursing homes face serious problems with abuse, neglect, and safety violations, making it important for families to stay vigilant and take action to protect their loved ones.

Oregon Nursing Home Complaints

Oregon’s 128 nursing homes have faced a total of $5.1 Million in penalties, with 45 facilities cited for serious deficiencies and 106 for infection-related violations.

Oregon nursing home complaints include:

  • French Prairie Nursing & Rehabilitation Center in Woodburn was cited for failing to implement an effective infection prevention and control program.
  • Royale Gardens Health & Rehabilitation Center was cited for failing to provide adequate pharmaceutical services to residents and for not employing or securing the services of a licensed pharmacist.

These repeated violations highlight how too many Oregon nursing homes are failing to meet even the most basic standards of care, leaving vulnerable residents at risk.

Call (800) 995-1212 right now to see if we may be able to file a nursing home abuse lawsuit on your behalf and fight for the justice you deserve.

Nursing Home Complaints in Pennsylvania

Pennsylvania has 661 nursing homes. At least 139 of these facilities were cited for serious deficiencies and 431 for infection-related problems, leading to more than $21.5 Million in penalties.

Learn more about Pennsylvania nursing home complaints:

  • Burgh Care Center in Pittsburgh was cited for failing to provide safe and appropriate respiratory care to a resident in need.
  • A maintenance worker at Westminster Woods in Huntingdon County was charged after allegedly sexually assaulting a 96-year-old resident with dementia.

These violations show how widespread safety concerns are across the state and why families must stay alert to protect their loved ones.

Nursing Home Complaints in Rhode Island

Rhode Island’s 73 nursing homes have faced more than $6.51 Million in penalties, with 41 cited for serious deficiencies and 67 for infection-related violations.

Nursing home complaints in Rhode Island include:

  • St. Antoine Residence in North Smithfield was cited for failing to ensure a licensed pharmacist conducted required monthly drug regimen reviews and reported irregularities as outlined in facility policies.
  • West View Nursing and Rehabilitation Center in West Warwick was cited after inspectors found the facility was not ensuring residents remained free from physical restraints unless medically necessary.

In one case, we were able to secure $18.2 Million for an elderly woman who suffered a heart attack.

The pattern of deficiencies across Rhode Island nursing facilities shows that too many residents are still vulnerable. When facilities fail to provide safe care, families may be able to take legal action to seek accountability.

Nursing Home Complaints in South Carolina

South Carolina has 187 nursing homes. 83 of these facilities have been cited for serious deficiencies, 124 have been cited for infection-related violations, incurring more than $4.26 Million in fines. Families must be aware of the risks their loved ones may face in long-term care facilities.

Find out about nursing home complaints in South Carolina:

  • NHC Healthcare Laurens was cited after surveyors found the facility failed to keep resident areas free from accident hazards or provide sufficient supervision to prevent injuries.
  • Retreat at Wellmore of Lexington received a citation for not ensuring residents were protected from significant medication errors.

Our nursing home negligence lawyers recovered $750,000 for a Greenville man whose father fell while in a care facility and was paralyzed from the neck down.

The number of deficiencies and penalties across South Carolina facilities reflects ongoing challenges in maintaining consistent standards of safety and care for residents.

South Dakota Nursing Home Complaints

Misconduct in South Dakota’s 96 nursing homes has resulted in more than $2.72 Million in regulatory penalties, with 21 facilities cited for serious deficiencies and 74 for infection-related violations.

South Dakota nursing home complaints include:

  • Good Samaritan Society Sioux Falls Village was cited for not exploring alternatives to a bed rail and for failing to complete required safety assessments, obtain informed consent, and properly install or maintain the device.
  • Avera Bormann Manor in Parkston received a citation after inspectors found the facility did not keep resident areas free from accident hazards or provide adequate supervision to prevent injuries.

These violations demonstrate how lapses in safety practices and resident protections continue to affect the quality of care in South Dakota nursing facilities.

State of Tennessee Nursing Home Complaints

Tennessee’s 304 nursing homes have drawn more than $10.1 Million in penalties, pointing to ongoing challenges in meeting consistent standards of care across the state. At least 89 facilities have been cited for serious deficiencies and 229 for infection-related violations.

Learn more about Tennessee nursing home complaints:

  • Graceland Rehabilitation and Nursing Care Center has accumulated 17 serious deficiencies causing “immediate jeopardy” in the past 3 years, more than any other nursing home in the country.
  • At Ascension Living Valley Residence in Chattanooga, a certified nursing assistant was accused of throwing a 90-year-old Alzheimer’s patient from a shower chair and beating him, reportedly saying, “I can’t wait for you to die soon.”

This disturbing case, combined with Tennessee’s high number of serious deficiencies and penalties, underscores how lapses in care and outright abuse continue to endanger vulnerable residents across the state.

Texas Nursing Home Complaints

With 1,177 nursing homes, Texas leads the nation in size but also in problems. More than 700 facilities have serious deficiencies, and over 1,000 have infection-related violations. Regulators have imposed more than $62.8 Million in penalties.

State of Texas nursing home complaints​ include:

  • 60% of nursing homes have been cited for at least one serious deficiency causing “immediate jeopardy” in the past 3 years — the highest percentage of any state.
  • At Whispering Pines Lodge in Longview, a certified nursing assistant was arrested after allegedly tying a 55-year-old resident with Huntington’s disease to a bed with leggings and leaving her restrained for about 5 hours.

We recovered $400,000 for a Southlake woman whose aunt suffered stage 4 bedsores, broken bones, lacerations, dehydration, and malnutrition.

From widespread deficiencies and infection-control failures to troubling cases of resident mistreatment, nursing home complaints in Texas highlight ongoing risks in long-term care.

Nursing Home Complaints in Utah

Utah has fewer nursing homes than many states with 98, but inspections still revealed problems: 23 facilities were cited for serious deficiencies and 82 homes for infection-related problems.

Find out about Utah nursing home complaints:

  • Monument Healthcare North Park in Bountiful was cited after inspectors found the facility did not keep resident areas free of accident hazards or provide adequate supervision to prevent injuries.
  • Sandstone Canyon Rim in Millcreek received a citation for failing to promptly report suspected abuse, neglect, or theft to the proper authorities.

Even in a smaller state like Utah, inspection reports reveal ongoing risks, from unaddressed safety hazards to failures in reporting suspected abuse, showing that strong oversight remains essential to protect residents.

Vermont Nursing Home Complaints

Vermont has just 34 nursing homes, yet inspectors still found serious deficiencies in 5 facilities and infection-related problems in 26, leading to more than $2.84 Million in penalties.

Vermont nursing home complaints include:

  • A licensed nursing assistant at The Manor in Morrisville was accused of sexually assaulting a 95-year-old resident.
  • Burlington Health & Rehab was cited for failing to provide proper pressure ulcer care and for not taking steps to prevent new ulcers from forming.

Vermont nursing homes have faced the highest average fines in the nation, with penalties averaging $71,000 per citation over the last 3 years.

Virginia Nursing Home Complaints

Virginia has 290 nursing homes. Approximately 43 facilities have been cited for major deficiencies and 245 for infection-related violations.

Learn more about Nursing home complaints in Virginia:

  • Kings Daughters Community Health & Rehab in Staunton was cited for failing to provide residents with sufficient food and fluids to maintain their health.
  • Alleghany Health and Rehab in Clifton Forge received a citation after inspectors found the facility did not provide appropriate treatment and services to a resident with mental health related needs.

From inadequate nutrition to failures in mental health support, recent citations show that Virginia nursing homes continue to struggle with meeting residents’ basic needs, despite millions of dollars in penalties and oversight efforts.

Nursing Home Complaints in Washington State

Washington’s 194 nursing homes have drawn more than $13.4 Million in penalties, with inspectors citing 62 facilities for serious deficiencies and 181 for infection-related violations, pointing to persistent gaps in care.

Washington state nursing home complaints​ include:

  • Colville of Cascadia was cited for not keeping resident areas free from accident hazards and failing to provide proper supervision to prevent injuries.
  • Life Care Center of Mount Vernon received a citation after inspectors found the facility did not provide treatment and care consistent with physician orders and residents’ stated goals.

The combination of widespread infection-control problems and cases of inadequate supervision or medical care shows that Washington nursing homes continue to face systemic challenges in safeguarding residents’ well-being.

West Virginia Nursing Home Complaints

Of West Virginia’s 123 nursing homes, 42 have been cited for serious deficiencies and 116 for infection-related violations, resulting in more than $3.58 Million in penalties.

Find out more about West Virginia nursing home complaints:

  • Hillcrest Healthcare Center was cited for failing to provide basic life support, including CPR, before emergency personnel arrived, despite physician orders and advance directives.
  • Cedar Ridge Center in Sissonville received a citation after inspectors found the facility did not deliver safe and appropriate respiratory care when a resident required it.

Our nursing home neglect lawyers recovered $1.37 Million for the family of a Morgantown resident who died due to a MRSA infection after staff members failed to properly care for her surgical site.

From lapses in emergency response to inadequate respiratory care, recent citations highlight the serious risks residents face in West Virginia nursing homes.

State of Wisconsin Nursing Home Complaints

Wisconsin has 325 nursing homes, with 125 facilities facing serious deficiencies and 283 flagged for infection-related problems. These issues have resulted in more than $14.5 Million in penalties over the past 3 years.

Wisconsin nursing home complaints​ include:

  • The Pines Post Acute and Memory Care in Clintonville was cited for not ensuring residents were free from physical restraints unless medically necessary.
  • Hope Health and Rehab in Lomira received a citation after inspectors found the facility failed to provide treatment and care consistent with physician orders and residents’ personal goals.

In one case, we recovered $425,000 for the family of an Ashland nursing home resident with Alzheimer’s who died after developing bedsores.

From inappropriate use of restraints to failures in following care plans, nursing home complaints in Wisconsin​ show patterns of neglect and safety lapses, reflected in the state’s high number of recorded deficiencies and significant fines.

Wyoming Nursing Home Complaints

Wyoming has just 36 nursing homes, yet inspections still uncovered problems: 3 facilities with serious deficiencies and 31 with infection-related violations. This data shows that even small systems face challenges in maintaining consistent standards of care.

Learn more about state of Wyoming nursing home complaint​s:

  • The Legacy Living and Rehabilitation Center in Gillette was cited for failing to protect residents from abuse and neglect, including physical, mental, and sexual abuse.
  • Thermopolis Rehabilitation and Wellness received a citation after inspectors found the facility did not respond properly to reported violations.

Despite having one of the smallest nursing home systems in the country, Wyoming has still faced serious issues, highlighting that size does not shield facilities from critical care problems.

No family should have to suffer in silence when a loved one is harmed in a nursing home. We can help families in all 50 states pursue justice and hold negligent facilities accountable.

Get the Help You Deserve

If you have a case, our nursing home abuse lawyers can fight for the compensation your family deserves.

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What Happens After You File a Complaint Against a Nursing Home

Sometimes, filing a nursing home complaint isn’t enough to bring justice or lasting change. If a loved one has suffered a serious injury, illness, or wrongful death due to nursing home abuse or neglect, families may be able to take legal action.

Unlike the complaint process, which is handled by regulators and can lead to fines or corrective plans, a nursing home lawsuit allows families to pursue justice through the court system.

Possible outcomes of a nursing home lawsuit include:

  • Compensation for damages: Families may recover money for medical bills, pain and suffering, relocation costs, or wrongful death damages.
  • Accountability: Lawsuits can expose a facility’s negligence through investigation and testimony, holding them publicly responsible and financially accountable.
  • Broader change: Legal action can force nursing homes and their corporate owners to improve conditions or face continued financial risk.
  • Justice when complaints fall short: Even if a regulator finds “no violation,” a lawsuit can still succeed if evidence shows neglect or abuse.

Filing a nursing home complaint can shine a light on problems, but only a lawsuit can secure real justice for victims and families. Legal action allows families to seek the compensation they deserve while sending a clear message that neglect and abuse will not be tolerated.

Sokolove Law: Fighting for Nursing Home Residents Nationwide

Filing a nursing home complaint is an important way to call out neglect, but many families soon discover it doesn’t always deliver justice. Complaints may lead to fines or corrective plans, but they rarely provide compensation or lasting accountability.

At Sokolove Law, our nursing home abuse lawyers can help families in all 50 states take the next step. With over 45 years of experience and a national reach, we have what it takes to stand up to negligent facilities and fight for the compensation your family deserves.

We've secured over $318 Million total in nursing home abuse compensation for families nationwide, and we're ready to help yours too.

Call (800) 995-1212 right now or get a free case review to take the first step toward justice.

Complaints About Nursing Home Care FAQs

What is the biggest complaint regarding nursing homes?

Some of the most common nursing home complaints involve abuse, neglect, and mistreatment. When facilities don’t have enough qualified staff, residents may not be given medications, go without proper hygiene, or suffer from preventable injuries like falls and bedsores.

If your loved one suffered neglect or abuse in a nursing home, our experienced lawyers can review your case for free and explain your legal options. Get help now.

What is considered negligence in a nursing home?

Negligence in a nursing home occurs when staff or the facility fail to provide the basic level of care that a reasonable provider would. This can involve food, medical care, supervision, cleanliness, and more.

Examples of negligence in a nursing home include:

  • Failing to reposition immobile patients, leading to painful pressure ulcers
  • Ignoring signs of medical emergencies or delaying care
  • Leaving residents unsupervised, which can result in falls, wandering, or injuries
  • Not giving patients the medications, food, or water they need
  • Maintaining an unsanitary environment, exposing residents to infections

Any action or lack of action that puts residents at risk of harm may be considered negligence. Families who suspect neglect can file a nursing home complaint or pursue legal action to hold the facility accountable.

What are examples of malpractice in nursing homes?

Malpractice in nursing homes happens when staff or medical providers deliver care that falls below professional standards and directly harms a resident.

Examples of nursing home malpractice include:

  • Failure to follow medical orders: Ignoring a physician’s care plan or withholding treatments
  • Improper wound care: Failing to treat or prevent pressure ulcers, leading to severe complications
  • Inadequate infection control: Allowing preventable outbreaks of different infections or viruses
  • Medication errors: Giving the wrong drug, wrong dose, or failing to give necessary prescriptions
  • Misdiagnosis or delayed diagnosis: Overlooking infections, strokes, or other serious conditions
  • Negligent hiring or supervision: Employing unqualified staff or failing to monitor caregivers who cause harm

Unlike neglect, malpractice usually involves medical professionals breaching their duty of care. These cases can form the basis of a nursing home lawsuit seeking compensation for injuries or wrongful death.

How do you file a complaint against a nursing home?

Filing a complaint against a nursing home usually starts with identifying the proper oversight agency in your state. In emergencies or when a crime is suspected, families should call 911 or local law enforcement right away.

Most nursing home complaints can be submitted anonymously to the:

  • State Department of Health or Department of Human Services, which investigates reports of abuse, neglect, or unsafe conditions
  • Long-Term Care Ombudsman Program, a federally mandated advocate for nursing home residents, who can help file and follow up on complaints
  • Centers for Medicare & Medicaid Services (CMS), which oversee federally funded nursing homes and can investigate noncompliance with federal or state regulations

Our lawyers can help families file a nursing home legal complaint and pursue compensation from the facility responsible.

At Sokolove Law, we can guide you through the complaint process and determine if you also have grounds to file a lawsuit. A lawsuit can hold the facility directly accountable and pursue compensation for medical bills, pain and suffering, or wrongful death. Call (800) 995-1212 now to get started.

What is considered a grievance in a nursing home?

A grievance in a nursing home is any formal complaint made by a resident or their family about care, living conditions, or treatment. This may involve concerns about not receiving timely medical attention, being served poor-quality food, or living in unsafe or unsanitary conditions.

Federal law guarantees residents the right to voice grievances without fear of retaliation, and facilities are required to have a process in place to review and resolve these complaints.

A grievance creates an important record of problems and can be the first step toward taking legal action if the issue isn't addressed.

What rights do nursing home residents have, and are they protected from retaliation?

A federal law called the Nursing Home Reform Act guarantees residents a set of rights meant to protect their dignity, safety, and independence. These rights apply to all nursing homes that accept Medicare or Medicaid funding and are enforceable by state agencies.

Key resident rights include:

  • Dignity, respect, and privacy: Residents must be treated with courtesy and have their medical and personal information kept private.
  • Freedom from abuse, neglect, and restraints: Facilities cannot subject residents to abuse or use physical or chemical restraints unless medically necessary.
  • Participation in care decisions: Residents and families have the right to be part of care planning, treatment choices, and discharge decisions.

It is also illegal for facilities to retaliate against residents or families who file nursing home complaints. Retaliation, like eviction, harassment, denial of services, or reduced care, violates federal regulations and can also form the basis of a nursing home legal lawsuit. Contact us now for legal help.

Author:Sokolove Law Icon.
Sokolove Law Team

Contributing Authors

The Sokolove Law Content Team is made up of writers, editors, and journalists. We work with case managers and attorneys to keep site information up to date and accurate. Our site has a wealth of resources available for victims of wrongdoing and their families.

Last modified:

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  2. ABC 15. "Assisted living home closes after multiple complaints." Retrieved from: https://www.abc15.com/news/local-news/investigations/assisted-living-home-closes-after-multiple-complaints.
  3. ABC 15. "Arizona care facility fined $500 after grandfather walks out, dies in the desert." Retrieved from: https://www.abc15.com/news/local-news/investigations/arizona-care-facility-fined-500-after-grandfather-walks-out-dies-in-the-desert.
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  18. Mirror Indy. "Widespread sex abuse reported at Indy mental health facility." Retrieved from: https://mirrorindy.org/acadia-healthcare-options-behavioral-health-indianapolis-lawrence-sex-abuse/.
  19. Nebraska TV. "'I can't wait for you to die soon!' Tennessee nursing assistant charged with elder abuse." Retrieved from: https://nebraska.tv/news/nation-world/i-cant-wait-for-you-to-die-soon-tennesse-nursing-assistant-charged-with-elder-abuse.
  20. NHPR. "Hanover nursing home under investigation after state report found it failed to prevent abuse." Retrieved from: https://www.nhpr.org/health/2023-04-03/hanover-nursing-home-under-investigation-after-state-report-said-it-failed-to-prevent-abuse.
  21. Nurse.org. "Nurse & Healthcare Legal Cases You Need to Know About This Week." Retrieved from: https://nurse.org/news/recent-nurse-healthcare-lawsuits-legal-cases/.
  22. ProPublica. "Nursing Home Inspect." Retrieved from: https://projects.propublica.org/nursing-homes/.
  23. Southern Maryland News Net. "Hollywood Woman at Assisted Living Facility Accused of Stealing Patient Medications Arrested on Drug Distribution and Elder Abuse Charges." Retrieved from: https://smnewsnet.com/archives/544581/hollywood-woman-at-assisted-living-facility-accused-of-stealing-patient-medications-arrested-on-drug-distribution-and-elder-abuse-charges/.
  24. State of California Department of Justice. "Attorney General Bonta Holds Skilled Nursing Facility Chain Accountable for Misrepresenting its Quality of Care and Putting Patients at Risk." Retrieved from: https://oag.ca.gov/news/press-releases/attorney-general-bonta-holds-skilled-nursing-facility-chain-accountable.
  25. The New Bedford Light. "City nursing home cited for failing to stop physical and sexual abuse." Retrieved from: https://newbedfordlight.org/city-nursing-home-cited-for-failing-to-stop-physical-and-sexual-abuse/.
  26. WCNC. "Cherryville nursing home cited for neglect, call bell problems after state investigation." Retrieved from: https://www.wcnc.com/article/news/investigations/somerset-court-cherryville-cited-by-north-carolina-for-neglect-call-bell-problems/275-3a8f9861-7283-4b57-9a6a-5184b1785240.
  27. WFSB. "Former nursing home aide accused of hitting elderly patient accepts plea deal." Retrieved from: https://www.wfsb.com/2025/08/15/former-nursing-home-aide-accused-hitting-elderly-patient-accepts-plea-deal/.
  28. WHEC. "Investigates: Family says grandmother was sexually assaulted at nursing home." Retrieved from: https://www.whec.com/top-news/investigates-family-says-grandmother-was-sexually-assaulted-at-nursing-home/.
  29. WOWT. "3 adult home care employees charged in death of Omaha man with developmental disabilities." Retrieved from: https://www.wowt.com/2024/10/25/3-adult-home-care-employees-charged-death-omaha-man-with-developmental-disabilities/.
  30. WRTV. "Nurse agrees to surrender nursing license following WRTV Investigation into fraud." Retrieved from: https://www.wrtv.com/news/wrtv-investigates/nurse-agrees-to-surrender-nursing-license-following-wrtv-investigation-into-fraud.
  31. WTAJ. "Huntingdon nursing home maintenance worker accused of sexually assaulting resident." Retrieved from: https://www.wtaj.com/news/local-news/huntingdon-nursing-home-maintenance-worker-accused-of-sexually-assaulting-resident/.
  32. WTOC. "Bedside Betrayal: Violations persist at local nursing home seven years after resident’s death." Retrieved from: https://www.wtoc.com/2025/07/24/bedside-betrayal-violations-persist-local-nursing-home-seven-years-after-residents-death/.
  33. WTVA. "2 nursing home workers arrested for abuse in Calhoun County." Retrieved from: https://www.wtva.com/news/local/2-nursing-home-workers-arrested-for-abuse-in-calhoun-county/article_02a3da75-f885-4564-8386-ba36697bf619.html.
  34. The Oklahoman. "Court upholds $1.21 million judgment against former operator of Oklahoma City nursing home." Retrieved from: https://www.oklahoman.com/story/news/columns/2017/10/05/court-upholds-1-21-million-judgment-against-former-operator-of-oklahoma-city-nursing-home/60570640007/.
  35. The Sacramento Bee. "He stayed at a Northern California nursing home then died. Why jury awarded huge verdict." Retrieved from: https://www.sacbee.com/news/local/article271598137.html.